Hardware Service Agreement - EyeC

Hardware Service Agreement

Advantages at a glance

With our hardware agreement, your device will be checked and maintained so it performs well! We are available to support you by telephone, e-mail or remote session. As an additional option, we provide fast on-site support in case of system failure or planned moves. With a fixed price for maintenance and servicing, your systems will meet the highest quality management requirements and thus ensure the production and processing of flawless print products.

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Standardized

Maintenance and documentation for quality management purposes.

Proactive

Risk minimization by reducing system downtime.

Scheduled

Clarification of hardware defects before the maintenance date.

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Get the support you need

Our application & service technicians support you in all hardware questions, system failures or relocation of peripherals. We support you in keeping your systems up to date and adapting inspection parameters to new requirements.

  • Technical service via email, hotline or remote session
  • Regular maintenance of the entire system periphery
  • On-site support for periphery relocation
  • Adaptation of parameter sets to new product requirements
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Inspection systems tested by experts

In order to ensure regular maintenance of all system parts and to guarantee operation and excellent quality, EyeC has developed a special label. Regular system maintenance extends the product life of the inspection solutions and allows you to be sure of product certification at all times.

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Support and Services

Get the best out of your EyeC systems. Our application & service technicians also support you in integrating the inspection systems into your production processes and ensure that your optical and mechanical systems are always up to date. Get fast and expert support when you need it - from installation through the entire product life cycle.

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